Legal · Privacy

Privacy Policy

Last Updated: November 10, 2026

Welcome!

Thanks for choosing Glykea. We've written this policy in plain language, without legalese. Glykea helps people living with diabetes log their glucose and meals, and see how they fit together.

Diabetes data is some of the most sensitive information there is. This policy explains what we collect, why we need it, how we protect it and who, if anyone, we share it with. Glykea is operated by Corner Case Technologies, UAB, which is the data controller for the personal data described here.

1. Our Core Principles

Privacy First

Your health data is yours. We never sell it and never use it for advertising.

Transparency

We only collect what Glykea needs to work, and we tell you why.

Safety

Your data is encrypted in transit and at rest, and access is restricted to the people who run the service.

2. What We Collect (And Why)

TL;DR: Your account details, the diabetes settings you enter, and the glucose and meal entries you log.

Account Information

Your name, email address and password (stored only in hashed form), so you can sign in and access your data across devices.

Diabetes Profile & Settings

Your diabetes type, how you measure glucose (CGM, meter or manual entry), preferred units, target range, and low and high alert levels.

Why? Glykea uses these settings to show your readings against your own targets and to fit the app to how you manage your diabetes.

Glucose & Meal Logs

Glucose readings, meals and carbohydrates, and any notes you add, together with the time of each entry. This is health data, and we treat it with extra care (see Section 4).

Usage & Device Data

Which features you use, crash reports, and basic device details such as operating system and app version.

Why? To fix bugs and understand which parts of Glykea actually help you.

Communication

If you contact us or sign up for our beta program, we keep your email address and messages so we can reply and keep you updated.

3. How We Use Your Information

We use your data to:

Show Your Data Clearly

Display your readings, trends and history against the target range you set.

Run the Features You Use

Reminders and alerts are based on the settings and thresholds you choose.

Support and Improve Glykea

Answer your questions, fix problems and keep the service secure. Where possible, we use aggregated or de-identified data for this.

4. Your Health Data

Information about your diabetes, glucose levels and meals is a special category of personal data under the EU General Data Protection Regulation (GDPR, Article 9). We process it only with your explicit consent, which we ask for when you create your account.

Our commitments:

  • We never sell your health data or share it with advertisers.
  • We never use it to make decisions about insurance, credit or employment.
  • We do not share it with your doctor, family or anyone else unless you choose to.
  • Only authorised team members can access it, and only when needed to run or support the service.
  • You can withdraw your consent at any time by deleting your account. Because Glykea cannot work without this data, withdrawing consent means closing your account.

4.1 Meal Scanning (Coming Soon)

We plan to let you log meals by scanning a barcode or taking a photo. Before this feature launches, we will update this policy to explain exactly what is processed and by whom, and we will ask for your consent in the app.

5. Sharing Your Data

We do not sell, rent or lease your personal information. We only share data with:

  • Service Providers: Companies that help us run Glykea, such as cloud hosting and email delivery. They process data only on our instructions, under data processing agreements, and may not use it for their own purposes.

  • Apps and Devices You Connect: If Glykea lets you connect another app or device and you choose to do so, we exchange data with that service only as you authorise.

  • Legal Necessity: Only if required by law or a court order, or to protect someone's life or safety.

6. Your Rights & Choices

You are in control. At any time, you can:

Access Your Data

Request a copy of the data we hold about you by contacting us at support@glykea.com.

Correct Your Data

Update your profile, settings and log entries directly in the app.

Take Your Data With You

Ask us to export your data in a common, machine-readable format.

Object or Restrict

Ask us to stop or limit certain processing of your data.

Delete Everything

Delete your account in the app or by emailing us. We permanently remove your data from our servers within 90 days, except where the law requires us to keep it.

Complain

Lodge a complaint with your local data protection authority. In Lithuania, this is the State Data Protection Inspectorate.

7. Security

We protect your data with encryption in transit (HTTPS) and at rest, strict access controls and regular security updates, and we store only what Glykea needs. No system is 100% secure, but if a breach ever affects your data, we will notify you and the authorities as the law requires.

8. How Long We Keep Your Data

We keep your data for as long as your account is active. When you delete your account, we delete your personal data within 90 days. Beta sign-up details are kept until the beta program ends or until you ask us to remove them.

9. Children's Privacy

Glykea is intended for adults aged 18 and over. We do not knowingly collect data from children. If you believe a child has created an account, contact us and we will delete it.

10. Changes to This Policy

As Glykea grows, we may update this policy. If we make significant changes, we'll notify you in the app or by email before they take effect. The "Last Updated" date at the top of this page shows the most recent revision.

Contact Us

Questions, suggestions or privacy concerns?

support@glykea.com

Corner Case Technologies, UAB

© 2026 Corner Case Technologies, UAB. All rights reserved.